Managing workforce travel across remote Australian projects

MOEC Water & Energy is a leading provider of HDPE pipeline construction services across remote Australia. Operating since 2016, an Indigenous owned company, MOEC delivers specialised piping, construction and field services for major resource and infrastructure projects. With a fleet of more than 200 plant and equipment assets and a highly skilled workforce, MOEC supports projects in some of Australia’s most challenging environments.

Mark from InTravel with James from MOEC - April 2026.jpg

The Challenge – Complex, high-volume workforce travel

Before meeting InTravel, as MOEC’s workforce and project footprint expanded, managing travel across multiple regions became increasingly complex.

Employees travel from locations such as Adelaide, Melbourne, Townsville, and the Sunshine Coast, often connecting through Brisbane before reaching remote project sites like Roma and Moranbah.

At MOEC, travel planning is far from straightforward. It must account for:

  • Long distances just to reach departure airports
  • Baggage requirements and site-specific needs
  • Strict project schedules and workforce rotations
  • Frequent last-minute changes due to weather or operational shifts

“As our project sites are based in regional and remote locations, you cannot just finalise a project journey and expect it to always work perfectly. You have to consider where they are coming from, what they are bringing, and when they need to be on site, not to mention the importance of staff safety and fatigue management” said Claire Marshall, Business Operations Manager.

Before engaging InTravel, MOEC travel was managed internally by project administrators alongside other responsibilities. As workforce numbers grew, this approach became unsustainable, time consuming and costly.

The Solution – Partnering with InTravel Group to provide a Centralised travel management approach

In 2024, MOEC partnered with InTravel Group to centralise and streamline travel management.

InTravel Group’s service provides a single system for managing flights, accommodation, and hire cars, supported by:

  • A dedicated InTravel travel expert to manage our complex needs, someone who just “gets us”
  • An intuitive online booking tool that supports regional and remote content and provides instant confirmation
  • 24/7 support access for real-time updates
  • Greater cost control measures through travel policy compliance features

“The biggest thing for us is having everything in one place,” Claire said.

This centralised approach allows MOEC to respond quickly to changes, ensuring workforce movements remain aligned with project demands.

Improved financial visibility and control

Prior to implementing InTravel Group, bookings were often made across multiple platforms using company credit cards, creating challenges in tracking and reconciling costs.

With InTravel Groups financial solutions offer:

  • All travel expenses are consolidated into one account
  • Costs can be easily allocated to projects and clients
  • Real time patterns and trend visibility has helped us identify cost reduction opportunities

“If you need to pass travel costs on to a client, all the invoices and information are already in one place and it’s simple to handle,” said James Curran, Founder and Managing Director.

Supporting Indigenous business

As a Supply Nation-certified Indigenous-owned company, MOEC is committed to strengthening Indigenous participation across its supply chain.

Partnering with InTravel Group, Australia’s only 100% First Nations-owned travel management business, directly supports this commitment. Beyond ownership, InTravel is actively contributing to the industry through strong representation of First Nations employees and a genuine focus on increasing inclusion within the travel sector.

“It is not just about saying we support Indigenous businesses—it is about working with them where the service is strong and the relationship works,” said James Curran.

James and Ryan Owners of MOEC

The Result – Efficiency, control, and a trusted partnership

While the InTravels technology partners have delivered significant operational efficiencies, the relationship with the InTravel team has been equally valuable.

“The people are a big part of it. The InTravel operations team know us all by name and genuinely care about improving our travel experience. Coupled with access to a hands-on Director who also knows who we are and cares about the outcome, it makes a real difference, it’s not just a system, it’s true support when you need it.”

By combining intuitive technology with responsive, personalised service, InTravel Group has helped MOEC:

  • Improved financial control and visibility, delivering savings of tens of thousands of dollars annually compared to previous methods
  • Simplified the management of complex workforce travel, enabling seamless project delivery across remote Australia
  • Increased operational efficiency through significant time savings—returning not just minutes, but genuine days back into the business
  • Enhanced traveller safety while supporting more effective management of staff fatigue.